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The primary patient education system that we have used and continue to utilize is GURU by Henry Schein. It’s interesting because it uses a combination of nice animations, with some video, but I like that it does not have a lot of audio. I retain the freedom to use the scrubber brush to go to [...]

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Will educating patients seal the deal? Dr. Paul Homoly, CSP, says maybe not. Dr. Homoly wrote "Don’t Let Raising Your Patient’s Dental IQ Interfere with Case Acceptance" for this month’s Dentaltown. His take on the education philosophy is that for dental work under $3500, educating the patient is important for case acceptance. However, for treatment [...]

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By now all dental offices should have and see the value of a web site. A really nice, flashy web site is terrific BUT if no one ever finds it what good is it to the bottom dollar of your practice. You have to know how to drive the general public to your site so [...]

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Here area few vital items that should be included in that Initial New Patient Telephone Contact:
 

Name
Referral Source
Practice Descriptive Statement
Reason For Appointment
Home Address
All Contact #’s for verification
Credit Card Number to Reserve Appointment Non Refundable if no show
Packet if Time
Web site Address to Fill Out Forms On Line
Info Must be at Office 48 Hrs in advance
Initial Feeling Regarding [...]

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Replace outdated light paging systems
Monitor patients in the office and where they are
communicate between Team members
Check this new system out looks pretty neat. We downloaded trial version and are playing with it. I have no vested interest in this just think it looks neat.
www.Patient-Tracker.com

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It is time of the year when in some practices things slow down. I have never really figured out why; maybe because of tax time or maybe it is an after the Holiday lull. There have always been things you can do, chart audits, special discount offers, email reminders of unfinished treatment plans, etc. Well [...]

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Recently on a dental forum a practice was asking about “thank you” gifts for their clients and reasons to give them. It made me stop and think how this little thing is such a great practice builder. Being able to show your appreciate to your clients/patients who have choose you to take care of their [...]

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We have all been on other forums where anyone can post anything about anyone. This often leads to angry and self-ritious grandstanding. In other words, confrontation for the sake of protecting ones turf, as opposed to simply sharing ideas for the simple sake of helping others. All the authors of this forum have the obligation [...]

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The "famous" Matthew Perry smile with six veneers and yellow bicupids is attached and is avaliable for download.  This is great to show patients who come in pre-sold on six veneers.

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